Privacy Policy

ZENO is a streetwear brand based in Manchester, United Kingdom. We are the controller of the personal data described in this policy and handle it in line with UK GDPR and the Data Protection Act 2018.

When you place an order: your name, email address, delivery address, phone number and order details.

When you sign up for emails: your email address.

When you browse: basic technical information such as device, browser and pages visited.

Checkout and payments are processed securely by Shopify. We never see or store your full card details. Shopify's own privacy policy applies to the data it processes.

If you sign up for early access or offers, we will use your email address to send you news and promotions from ZENO. You can unsubscribe at any time using the link in any email.

To fulfil and deliver your orders, provide customer service, send marketing you have agreed to, prevent fraud, and meet our legal obligations.

We share data only with the providers needed to run our shop — including Shopify, our print-on-demand production partner and delivery carriers. We never sell your data.

Order records are kept for as long as required for tax and accounting purposes. Marketing data is kept until you unsubscribe.

You may request access to, correction of, or deletion of your personal data, object to its processing, or withdraw consent at any time. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

To exercise any of these rights, contact us.