Terms and Conditions

These terms apply to all purchases from ZENO, a streetwear brand based in Manchester, United Kingdom. By placing an order you agree to them.

Your order is an offer to buy. A contract is formed when we email you to confirm your order. We may decline an order, for example if an item is unavailable or a pricing error has occurred, in which case you will be refunded in full.

All prices are shown in pounds sterling (GBP). Payment is taken at checkout and processed securely by Shopify.

Every piece is made to order. Estimated production and delivery times are set out on our Shipping page. These are estimates and not guaranteed.

Your statutory rights under the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015 are not affected. See our Returns page for details.

If an item arrives faulty or not as described, contact us and we will repair, replace or refund it in line with your legal rights.

All designs, artwork, logos and content on this site belong to ZENO and may not be copied or used without permission.

We are not liable for losses that were not foreseeable, or for business losses. Nothing in these terms limits liability that cannot be limited by law.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.